Shipping Policy

At Rosieya, we strive to deliver your orders quickly, safely, and efficiently across Pakistan.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During sales, promotions, or peak seasons, processing times may be slightly longer.

Delivery Time

Estimated delivery times are:

• Major Cities: 2–4 business days

• Other Cities & Remote Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Standard shipping charges will be displayed at checkout.

• Free shipping promotions may be offered from time to time and will be clearly communicated on our website.

Order Tracking

Once your order has been dispatched, you may receive tracking information via SMS, WhatsApp, or email (where available) to help you monitor your shipment.

Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to incorrect address information or customer unavailability, additional shipping charges may apply for re-delivery.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Rosieya is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Delayed Deliveries

While we work closely with our courier partners to ensure timely delivery, Rosieya cannot guarantee delivery dates and is not liable for delays caused by circumstances beyond our control.

Damaged or Missing Packages

If your package arrives damaged or if items are missing, please contact us within 48 hours of delivery with your order number and supporting photos. We will investigate the issue and provide appropriate assistance.

Contact Information

If you have any questions regarding shipping, please contact us:

Website: rosieya.store

Email: rosieya.store@gmail.com

WhatsApp / Phone: +92 316 7223639

Thank you for shopping with Rosieya. We appreciate your trust and look forward to serving you.